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Privacy Policy

Effective Date: January 16, 2025

At Ascend Nutrition, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.

📄 Information We Collect

We may collect and process the following types of data:

Usage Data:
Information about how you use our website (e.g., pages visited, time spent, and navigation behavior).

Personal Information:
Name, shipping and billing address, email, phone number, and payment details—collected during checkout or when creating an account.

⚙️ How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Improve website performance and user experience
  • Send transactional emails (e.g., order confirmations)
  • Deliver marketing communications, only if you opt-in
  • Comply with legal or regulatory obligations

🔄 Information Sharing and Disclosure

We do not sell or trade your personal information.
However, we may share it with trusted third-party service providers who support website operations, payment processing, or shipping. These providers are contractually obligated to handle your data securely and confidentially.

🍪 Cookies

Our website uses cookies to personalize and enhance your browsing experience. Cookies help us:

  • Keep you logged in
  • Remember display preferences
  • Track usage to improve functionality

Cookie Behavior Includes:

  • A temporary cookie for the login page (deleted when the browser is closed)
  • Login and display preference cookies (2 days to 1 year duration)
  • “Remember Me” login (extends to 2 weeks)
  • Editor cookie for post ID tracking (expires after 1 day)

You can manage or disable cookies in your browser settings.

🔐 Data Security

We implement industry-standard security protocols such as SSL encryption and secure server infrastructure to protect your data from unauthorized access, disclosure, or misuse.

🧾 Your Data Rights

You have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (where applicable by law)

To make a request, please contact us:

📧 Email: info@ascendnutrition.net
📞 Phone: 508-492-8975

🔄 Changes to This Policy

We may update this Privacy Policy periodically.
All updates will be posted on this page along with the revised effective date.